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Across industries, businesses are integrating enterprise-wide automation into their practices using different techniques, philosophies, and approaches — and experiencing varying degrees of success.
What does automation look like in your enterprise?
We’re interested in automation, but we’re not sure where to start
What works: Enthusiasm and interest are key to starting your automation journey, and you have a chance to do it right the first time.
Where you might need help: It can be a daunting challenge to create a common automation platform, corporate dialogue, and standard practices that can be quickly learned, adopted, and scaled to the organization.
DevOps teams are information gatherers and champions of automation
What works: DevOps specialists are highly knowledgeable and enthusiastic about organization-wide automation.
Where you might need help: DevOps teams may lack business or executive support, organizational cooperation, or influence to make impactful changes.
Automation is driven by certain IT teams or business groups
What works: Automation-driven teams achieve localized success that accelerate processes and reduces risk.
Where you might need help: Team success doesn’t extend to other parts of the organization, even though automation would provide significant benefits.
Nearly every team in our organization has adopted automation practices
What works: Your organization has embraced the philosophy behind automation and is experiencing improvements in efficiency and innovation as a result.
Where you might need help: Each group has customized processes and scripts that don’t work beyond their own scope, creating cross-organizational incompatibility and complicating DevOps integration efforts.
The path to automation starts here
Enterprise-wide automation, with well-defined tooling and streamlined processes, enables innovation and provides clarity to all parts of the organization. 91% of organizations say infrastructure scalability and agility is critical to support their IT strategies, but getting an entire organization to support automation can be complex.
While IT and business leaders know that enterprise-wide automation is the solution, many are unsure how to get there.
- There are areas that would benefit most from automation, including infrastructure-as-code, network automation, security automation, and systems compliance.
- IT organizations benefit from having a source of truth — a repository where teams can refer back to successful automation code, tools, and processes as they expand their efforts.
- Self-service capabilities through IT service management play an important role, including automated service catalogs, ticketing systems, and asset life cycles.
- A centralized orchestration platform that ties automation systems together is the key to long-term success.
A successful automation strategy requires enterprise-wide focus on:
- Adoption across the enterprise, from vision to execution, with an emphasis on simplicity and shared knowledge.
- Accountability with all members of the organization taking responsibility for their individual goals.
- Governance through prescriptive processes that accomplish automation goals and produce repeatable results.
- Security with a simplified pipeline that reduces the risk of hacking or overriding automation, repeatable and reusable data and compliance practices, and a proactive approach to the resolution of vulnerabilities in Network and Security.
- Standards that provide a foundation but also allow the extensibility needed to achieve organizational and team goals.
- Clarity on how to integrate multiple, disjointed solutions.
- An approach to define or refine the organization’s automation readiness.
- Identification of gaps in the current environment
The path to organization-wide automation adoption leads to transformation and innovation. And that path starts with the first step, where you discover the possibilities and generate value for your enterprise.
Step 1: Discover your quick-win opportunities
The first step in your automation journey shouldn’t be long or complex. You know your business, and you probably already have an idea of where to start. The goal of discovery is to find a single process or area that will allow you to produce a successful, demonstrative pilot that delivers value across the business.
During discovery, be ready to identify organizational needs and embrace cross-team collaboration to close gaps and produce measurable outcomes.